Are you prepared to
forward critical medical
information instantly
to emergency
medical teams
anywhere in
the world?

HOW IT WORKS

World Wide Emergency Resources is staffed 24 hours
a day, 7 days a week with multi-lingual representatives
who provide assistance to every country in the world.



World Wide Emergency Resources

U.S. employees assigned to overseas duties can often face daunting language and cultural barriers. Sometimes these barriers can escalate from an inconvenience to a serious matter of life and death in minutes.

World Wide Emergency Resources is the most comprehensive program of its kind available,
covering all three main areas:
  1. Pre-Trip Assistance / Medical Record Data Base
  2. Emergency Medical Assistance / Evacuation
  3. Personal Assistance

At a time when minutes mean the difference between life and death, access to your employees personal records can dramatically increase the odds of their survival, relieve stress of family members, and save the company money with reduced negligence claims, while other necessary arrangements or evacuations are being processed by customer service representatives.

Each customer service representative can determine the type of inbound call by the information appearing on the display screen and then can manage the call accordingly.

Once a phone call is placed, "Voice Terminal Feature Buttons," allow swift transfer, conferencing and messaging. Unfinished calls are automatically pursued on "Automatic Trunk Groups."

The Call Management System allows customer service representatives to simultaneously access an interpreter, local physician or nurse on call, the employee's personal physician and the overseas medical team

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